Totally Enhanced

Dawn Barber

Archive for the tag “usability”

In the beginning there was the initiate phase…

If this is your first time starting on a project at the beginning of the initiate phase and feel nervous — you are not the alone.

There is a lot to weigh and to keep in focus when developing your strategy. Here is a list of things to keep in mind.

  1. Get a good understanding of the scope from the project manager so that you can see the big picture of what you will be able to do.
  2. You can ask for resources to help if the project has a tight timeline. You may not get all of the help you need if you have a small team. But asking for a business analyst to help you cover interviews for instance will get you closer to beginning the analysis of the data.
  3. Be flexible and learn about all of the techniques in the user experience professional’s toolbox.Know which technique gets the richest data and how long they take. Create a matrix of your list of techniques to quickly see which ones can be executed and/or paired in the given time.

For example: if you have a very short time line then pair phone interviews with help desk data. If your timeline is mediocre then pair task analysis with interviews and observations. If you have plenty of time then reality doesn’t exist for you.

Remember! Your strategy is a critical path and one of the most important pieces of the project the planning.

Lastly you may benefit from creating a project flowchart for your UEX team and PMO. The path will of course have some differences for each project. But keeping a best-case scenario to refer to is a nice solid foundation for you.


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